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Business Analyst

About Us

MarketFactory is a financial technology company that provides software-as-a-service to currency markets. Our platforms power currency trading that seamlessly connects to 80+ FX venues, delivers ultra-low latency, improves time to market and enables risk monitoring. Currently, MarketFactory partners with over 100 banks, funds, brokers and ECNs/exchanges. MarketFactory has offices in New York City and London.

The Role

MarketFactory is seeking an experienced eFX professional to join our team as a Business Analyst. This role will report to MarketFactory's Product Manager.

Duties and Responsibilities

  • To review and understand the current MarketFactory products and their use/applicability in the Customer's FX eCommerce business
  • To write the specifications and requirements for systems and processes as required for specific projects or the continued evolution of MarketFactory products
  • To manage and deliver specific work packages or projects as may be required, including the testing of enhancements in those work packages, both at stages during the development cycle and as part of the quality assurance / testing cycle (in association with the Quality Assurance team) and as part of the UAT process (in conjunction with Customer users and other key stakeholders)
  • To work in conjunction with project managers, to participate in project steering or other meetings as may be required, and to provide ongoing reports and visibility to key stakeholders
  • Provide third-line functional support for production systems

Must Haves

  • Bachelor’s degree, preferably in a Computer Science, Mathematical or other Scientific field
  • Comprehensive exposure in the following aspects of eCommerce trading within FX:
    • FX products (Spot, Forward, Swap, NDF, Options)
    • FX Price construction
    • FX Trading models (ESP, RFS, CLOB)
    • Interaction with multi dealer platforms
    • FX administration and process flows including organization of static data, credit checks, STP, etc
    • Knowledge of FX regulatory change (Dodd Frank, EMIR, MIFID II)
    • eFX Trading Systems and Venue integration
  • Participation in IT projects including business analysis and project or work package management
  • IT Literacy/Skills
    • Development lifecycle
    • Change control
    • UML
    • Application-level protocols
    • FIX
    • FpML
    • Linux/Bash/SQL
    • Excel
    • Basic understanding of Servers and Networks
  • Competencies
    • Interpersonal competency
    • Interaction with and contact point between end-users of MarketFactory products (Sales, Customers), and internal IT developers to facilitate e.g. the gathering of business requirements, preparation of functional specifications
    • Making presentations
    • Problem troubleshooting
    • Providing clear summary information to key stakeholders, for example in project cards and steering meetings
  •  Analytical competency
    • Ability to produce clear written information
    • Attention to detail
    • Structured testing
    • Able to navigate complexity
    • Can work in ambiguity
  • Personal attributes
    • Self-disciplined and capable to work with delegated autonomy, or in a team
    • Able to propose or provide the most relevant solution for the prevailing work requirement
    • Able to provide direction and share information as required
    • Is flexible and can manage multiple concurrent initiatives


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